Before You Call For Heating Service, Try These 4 Things

Spring is on our doorstep here in Connecticut, but you’ll still be relying on your heating system for a while. But what should you do if you awaken to find that your furnace or boiler has stopped working?

One thing you should definitely NOT do is panic: the experts at Hocon are here for you with 24/7 emergency heating service in Connecticut. But before you contact us for a heating repair, it’s a good idea to troubleshoot your problem and potentially save yourself the cost and inconvenience of an unnecessary house call.

Steps To Take Before Requesting Service

If you lose your heat, please try these four things to try before you call for service:

1. Check to see if you have enough propane or heating oil in your tank (you should have at least an eighth of a tank; if you want to avoid the risk of runouts altogether, sign up for FREE automatic delivery).
2. Make sure all emergency valves or switches are in their “on” or “start” positions.
3. Check the circuit breaker that controls your heating system; look for a tripped breaker and replace or reset if you need to.
4. Confirm that your thermostat is set for “heat” and that it is set at least five degrees above the current room temperature. Note for customers with warm air systems (a system with a furnace and vents): If you adjust the thermostat and the fan doesn’t start, it could indicate that your burner is not igniting. Press the reset button on the burner only once; if it does not reset, contact us for service.

If you take all four of the above steps and your heat still doesn’t work, contact us and we will send a technician to figure out the problem, and to make it right as quickly as possible.

For fast heating repairs done right – or for high-value Home Comfort Plans that can catch many potential heating issues before they turn into costly problems – nobody beats Hocon. Contact us today for expert heating service in CT!