Topar Fuel, a Hocon company, has moved. The new address is: 33 Rockland Road, Norwalk, CT 06854. The phone number is staying the same: (203) 367-5933

Tankless Water Heater Performance: Proper Installation and Maintenance Are Key

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If you’re a reader of this blog, you know how we feel about tankless water heaters and the many benefits they can provide for your Connecticut home. But that doesn’t mean tankless water heaters are immune to occasional problems.

This is especially true if your tankless water heater was not professionally installed: without proper training, an installer can easily run into problems venting your tankless system or extending a gas line to accommodate placement of the unit (to name just two examples). If issues like these are not addressed, your tankless system will not perform at its best; in fact, it may not perform at all.

Another problem that you might encounter with your tankless water heater is what plumbers call a cold water sandwich, which is what happens when your water heater produces hot and cold water intermittently. This can be caused by:

  • An improperly sized gas line
  • The presence of a plumbing system crossover where there should not be one
  • Over-long venting pipes
  • A damaged flow sensor
  • A dirty water filter on the cold water inlet
  • Corroded water lines caused by hard water and condensation

One of the best benefits to having a tankless system (apart from its incredible efficiency) is its unlimited capacity to make hot water; unfortunately, a sub-par installation can deprive you of that invaluable advantage.

Professional installation and maintenance: the key to delivering tankless performance

As with most home comfort equipment, the key to getting the most from your tankless water heater is to have it installed and maintained by experienced, professional technicians.

At Hocon, we have installed, maintained, and repaired thousands of water heaters over the years: from tankless to conventional, old to cutting edge, we’ve seen and fixed them all.

If you’re having a problem with your tankless (or conventional) water heater – or want to prevent one from happening in the first place – be sure to reach out to us for an Annual Comprehensive Water Heater Inspection and Tune-Up. The program covers:

  • Inspection and tune up of your water heater, including gas piping and connections, electrical components and connections, heat exchanger, exhaust vent piping and thermostat, and pilot assembly
  • Labor to clean, flush and remove mineral build up
  • 24/7 Emergency Service by insured Hocon service contractors

Contact us today to learn more about our Water Heater Inspection and Tune-up services – or to learn about some of our great specials on a replacement water heater – including top-shelf Rinnai Tankless Water models – for your Connecticut home!