When you need propane delivered to your home, you can rely on Hocon to always be there for you. Our delivery team works incredibly hard to ensure you have a dependable supply, regardless of the weather or market conditions.
Plus, our delivery trucks are equipped with the latest computerized delivery meters. We print a metered ticket with the date and time of delivery stamped on it so you can always be assured of the accuracy of the fuel delivery.
How often you need to schedule deliveries depends on frequency of use. If you use propane every day, you will see a pattern for when you will need more. We can tell you, based on your number of appliances and estimated use, how often you will need deliveries.
If this is the case, we can put you on an automatic delivery schedule. Our computer system tracks how much fuel your home or business will typically use based on how cold it is outside. We will deliver fuel automatically to you, usually when your tank gets to be about 30% full. The result: no more run-outs, no more calling for a delivery and no more waiting for the truck to arrive!
Our service people remain on-call 24 hours a day in case a local delivery is needed immediately. In emergency situations at night, a service truck will come to your house for a quick “advance” of gas or oil, and a full delivery can be made the next day.
Many of our customers use our monthly payment plan to ease their winter propane expenses. With the plan, heating costs will always be manageable and predictable. You’ll have one set payment each month for most of the year—and there is no cost to enroll.
Many of our customers have already enrolled in this program. You don’t use more propane with the plan. You don’t pay more per gallon. You only pay for the fuel you receive, and there’s no finance charge. If your actual fuel costs are a little higher or lower than we estimated, we will make adjustments as necessary during the course of the winter.
After a snowfall, please clear your driveway and shovel a path to your propane tank so our driver can reach it safely. If you have pets, please keep them restrained on the day of your propane delivery.
Many customers also use our Auto Pay program, because it’s just plain easy. This program, which can be combined with e-billing (when your statements are sent via email), saves you hassle, can help you accumulate points on your credit cards, and makes it less likely that you’ll inadvertently miss a bill in the winter, which could create problems.
We can bill your payment directly to your credit card or bank, and you can choose the time of month you want your payment to be charged.
Looking for a propane delivery in Norwalk, Torrington, Waterbury and surrounding towns? Request a fuel delivery today! If you have less than 30% of a tank of propane and need a quick delivery, call our office.
Interested in becoming a Hocon customer? Please go here.
If you’re in need of heating oil delivery service, please visit this page.
